Support
Contact us
Send a question or report a problem
No account is needed. Say what happened, your device and system version, and the app version. Add your email in the "How can we reach you?" box and we will write back; the box stays private, while the title and description show on the public feedback board.
You can also open an issue at github.com/OmegaGiven/OG-paper/issues.
Common questions
- Do I need an account?
- No. The apps work offline with no sign-in, and your canvases stay on your device.
- Where are my canvases?
- Open Settings (the gear) > Pages. To keep a copy somewhere else, use Export.
- How do I draw with someone else?
- Settings > Share live. Host the canvas and send the link, or paste a link to join. It is end-to-end encrypted.
- The window is blank or the tools are missing.
- Quit and open OG Paper again, and update to the latest version. If it still happens, contact us above and say which device and system version you use.
- How do I get my tools back after hiding them?
- Settings > UI settings turns the tool button, tool panel and quick toolbar on and off.
- What does it cost?
- The app is free, with no ads and no in-app purchases.
Getting started
- Draw: pick a tool from the round button at the bottom right; its settings are in the tool panel.
- Zoom: pinch, scroll or use the trackpad; there is no limit in or out.
- Saved tools: keep tools with their settings in toolbars and the inventory (the numbered button on the quick bar).
- Settings: the gear (top right) holds pages, files, export, search, layers, sharing, the UI settings, plugins and hotkeys.
- Try it first: the try-mode demo has a guided checklist, including the endless street.
Your files
Canvases are kept on your device. On macOS and iOS use Settings > Pages to see them, and Export to put a copy anywhere. The .ogp format is open and documented in the source repository.
Privacy
The OG Paper apps collect no data about you: no analytics, no ads, no trackers. If you sign in to OG Paper on omegagiven.com, the pages you keep in that account are stored there (with your account details) so they open on any device and can be shared. See the privacy policy.